Frequently Asked Questions
Where do you service?
We primarily service Contra Costa County. Please note that some locations may be subject to an additional mileage fee. (Based on a 20-mile radius of Brentwood, CA).
How far in advance should I book my character?
Our parties book quickly and we recommend booking 4-6 weeks in advance. Parties are booked first come first serve and a completed contract and deposit are required to reserve your date and character. We do all reservations via our booking form through Party Pro Manager. We strive to make the booking process as easy as possible so you can focus on making memories that will last a lifetime.
When should my characters arrive at my event?
We suggest having your character performers arrive 30-60 minutes after the start time of your event to make sure all your guests have arrived. This makes sure your guest of honor and their friends get the most out of their time.
What kind of events can I book a character for?
Storytime Character Co. loves performing at a wide variety of events! From private birthday parties, library storytimes, themed events, fundraisers, and even parades our characters would love to be invited. If our packages don’t quite fit your event contact us at general@storytimecharacterco.com so we can create the perfect event for you!